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IT Services

1. Monthly IT maintenance services

  • Proactive Maintenance of Servers & Networks
  • Proactive Maintenance of Desktops
  • Monitoring of Servers or Desktops
  • Unlimited Helpdesk & Technical Liaison
  • Service Level (includes guaranteed call back response time, guaranteed on site response time)

2. Pre-paid iCarePack Services

RSV's iCarePack is a hourly based IT services package with multi usage plan where you are able to call upon our IT support specialists to manage your entire IT related problems and issues, service requests and preventive maintenance.

iCarePack* consists of a package of 20 or 40 hours of IT services both remote and onsite service support plan offering professional services in meeting your IT needs on a call to activate basis.

This means you retain the flexibility of utilizing the number of hours as and when required within the specified time period.

It covers all your desktop/Laptop PCs, servers, printers and network equipment and more. With iCarePack you will not only save cost but also you will eliminate unproductive time incurred by your employees in trying to solve their IT issues.

3. Ad-hock Services

  • Computer troubleshooting maintenance services
  • Software and Hardware Installations / Updates
  • Anti-Virus & Spyware management Services
  • Data Backup & Recovery services
  • All IT equipment Installations, Configurations & Repair services
  • All Networking solutions
  • All Wireless networking solutions
  • Server related solutions